Keeping our public transport system safe

The July 2005 terrorist attacks in London showed that public transport can be a terrorist target. All Australian states and territories have agreed on priorities for strengthening surface transport security. These include making the travelling public more aware of risks and avenues for reporting suspicious items or behaviour.

A public transport security package, initially focussing on south-east Queensland, to keep public transport safe. The package consists of:

• a public awareness campaign


• security programs for public transport and shipping operators and workers


• independent risk reviews of public transport


• consulting with peak bodies and unions to raise awareness.

The public awareness campaign started in south-east Queensland in September 2005. The campaign asked the travelling public to report suspicious items, or behaviour, to Auto transport staff or by calling the national security hotline on 1800 123 400f. The advertising campaign appears widely on buses, trains, ferries, bus stops, bus interchanges, train stations and ferry terminals, as well as in the Courier Mail and on television.

What is suspicious behaviour?

It depends on the circumstances, but it is a combination of where people are, when they are there, and what they are doing. Common sense will tell you. If something seems wrong, make the call. As the advertisements say, if something doesn't look or feel right, report it.

What happens when I call the hotline?

The call centre operator will help you to provide as much information as you can—detailed descriptions of people, places, vehicles and anything else that has made you think what you have seen is suspicious. You can remain anonymous, but if you at least give your phone number investigators can contact you for further information if necessary. Your information is passed to the Queensland Police and is kept strictly confidential.